Returns

RETURN POLICY

Is something not quite right? Don’t worry, If you are not completely satisfied with your purchase, for any reason, we will offer you a full refund within 30 days of delivery. 

Your jewelry item must:
– Be returned within 30 days of delivery.
– Be unworn & returned in original condition.
– Have all tags, and plastic stickers attached.
– Include the original packaging. 

Once we receive the jewelry item back and verify it is unworn, the return will be processed and a full refund will be issued. If you wish to return an item, please contact support@faye.co and we’ll be in touch within 1-3 business days.